I purchased Dawesome Abyss on 26/12/2021. The purchase shows in my Tracktion account order history. I have used it frequently since purchase but yesterday, when I opened it, it was showing as unauthorised and only opened in demo mode. I re-signed in within the plugin hoping that would re-authorise it but it merely set it to a 90 day trial.
I opened up Tracktion Download Manager and tried re-installing the plug but that made no difference.
Next I went to my Tracktion account on their website. The purchase showed but the plugin no longer showed as an available download in my account.
I am awaiting a response to my support ticket but I am wondering if anyone else has experienced the Tracktion database losing track of purchased products?
I opened up Tracktion Download Manager and tried re-installing the plug but that made no difference.
Next I went to my Tracktion account on their website. The purchase showed but the plugin no longer showed as an available download in my account.
I am awaiting a response to my support ticket but I am wondering if anyone else has experienced the Tracktion database losing track of purchased products?
Statistics: Posted by avid_d — Thu Nov 28, 2024 7:26 am — Replies 0 — Views 28